All devices

VPN keeps turning off?

It's not an app issue. Your phone's system closes VPN in the background.

Why is this happening and how to fix it?

What's happening

Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.

Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.

Rarely stops VPN

Screenshots may look different on your version of the system.

Enable Autostart

Settings → More settings → Applications → Autostart → Enable for Tuman VPN
Required for background operation.

Set Battery to Unrestricted

Settings → Tuman VPN → Battery → Set to "Unrestricted" Battery set to Unrestricted

Allow Background Power Usage

Settings → Battery → Background power consumption management → Enable for Tuman VPN Background power usage allowed for Tuman VPN

Lock in Recent Apps

Swipe up in home screen while app is open → Swipe app icon down → Tap lock icon App locked in recent apps

Always-on VPN

For maximum stability, enable: Settings → Network → VPN → Tuman VPN → Always-on VPN

Still doesn't help? Our support team will get you sorted.