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VPN keeps turning off?

It's not an app issue. Your phone's system closes VPN in the background.

Why is this happening and how to fix it?

What's happening

Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.

What to do

Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.

Motorola

Rarely stops VPN

Steps

1
Allow unrestricted battery use
Open: Settings → Apps → Tuman VPN → Battery → Unrestricted
This stops your phone from closing VPN to save power.
2
Turn off adaptive battery
Open: Settings → Battery → Adaptive Battery → off
Adaptive battery learns app usage patterns, but VPN doesn't fit the pattern.
3
Allow background data
Open: Settings → Apps → Tuman VPN → Mobile data & Wi-Fi → Background data → on
VPN needs to talk to the network even when the app isn't open.
4
Lock in recent apps
Go to: Recent apps → tap the padlock icon on the Tuman VPN card
Locked apps aren't cleared from memory.
Always-on VPN
For maximum stability, also enable Always-on VPN — it keeps the connection live even if the app briefly restarts.
Settings → Network → VPN → Tuman VPN → Always-on VPN

Still doesn't help? Our support team will get you sorted.

Contact us