All devices

VPN keeps turning off?

It's not an app issue. Your phone's system closes VPN in the background.

Why is this happening and how to fix it?

What's happening

Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.

Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.

Rarely stops VPN

Disable App blocker for Tuman VPN

Settings → Intelligent assistance → App blocker → Find Tuman VPN → Uncheck Boot blocker, Start blocker, Background blocker, and Background cleanup

Or disable App blocker entirely

Settings → Intelligent assistance → App blocker → Toggle off.
If you can't find App blocker, search for it in Settings.

Disable battery optimization

Settings → Apps → Tuman VPN → Battery → Don't optimize

Always-on VPN

For maximum stability, enable: Settings → Network → VPN → Tuman VPN → Always-on VPN

Still doesn't help? Our support team will get you sorted.