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VPN keeps turning off?

It's not an app issue. Your phone's system closes VPN in the background.

Why is this happening and how to fix it?

What's happening

Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.

What to do

Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.

Unihertz

Rarely stops VPN

Steps

1
Unblock Tuman VPN
Open: Settings → Intelligent assistance → App blocker → Tuman VPN → uncheck all four: Boot blocker, Start blocker, Background blocker, Background cleanup
These four checkboxes control how aggressively your phone stops this app. All off = no interference.
2
Or turn app blocker off entirely
Open: Settings → Intelligent assistance → App blocker → off
Pick this if you can't find the individual checkboxes — it turns off all blocking at once.
3
Turn off battery optimization
Open: Settings → Apps → Tuman VPN → Battery → Don't optimize
This removes the system's per-app power limit.

Always-on VPN
For maximum stability, also enable Always-on VPN — it keeps the connection live even if the app briefly restarts.
Settings → Network → VPN → Tuman VPN → Always-on VPN

Still doesn't help? Our support team will get you sorted.

Contact us