VPN keeps turning off?
It's not an app issue. Your phone's system closes VPN in the background.
Why is this happening and how to fix it?
What's happening
Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.
What to do
Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.
Tecno / Infinix
Rarely stops VPN
Screenshots may look different on your version of the system.
Steps
1
Turn off power-saving management
Open: Settings → Battery Lab → Battery saving settings → Power Saving Management For Apps → off
This mode closes background apps aggressively. Turning it off lets VPN keep running.
This mode closes background apps aggressively. Turning it off lets VPN keep running.
2
Allow autostart
Open: Phone Master → Toolbox → Auto-start management → turn on Tuman VPN
This lets the VPN come back on by itself after you restart your phone.
This lets the VPN come back on by itself after you restart your phone.
3
Lock in recent apps
Go to: Recent apps → tap the down-arrow on the Tuman VPN card → tap the lock icon
Locked apps stay in memory and keep running.
Locked apps stay in memory and keep running.
4
Turn off Power Boost
Open: Phone Master → Power Marathon → Power Boost → off
Power Boost suspends background apps when you're not actively using your phone.
Power Boost suspends background apps when you're not actively using your phone.
Always-on VPN
For maximum stability, also enable Always-on VPN — it keeps the connection live even if the app briefly restarts.Settings → Network → VPN → Tuman VPN → Always-on VPN
Still doesn't help? Our support team will get you sorted.
Contact us