All devices

VPN keeps turning off?

It's not an app issue. Your phone's system closes VPN in the background.

Why is this happening and how to fix it?

What's happening

Android closes background apps to save battery — even ones that barely use any. Tuman VPN gets caught in the same net.

What to do

Add Tuman VPN to battery exceptions. It won't affect battery life — VPN already uses minimum power.

Lenovo

May stop VPN

Steps

Lock app in Recent Apps

Open Recent Apps → Find Tuman VPN → Tap the padlock icon at the top right corner of the card.
This is critical — without the padlock, the app will be killed when swiped away.

Disable battery optimization

Settings → Apps → Tuman VPN → Battery → Set to "Don't optimize"

Always-on VPN

For maximum stability, enable: Settings → Network → VPN → Tuman VPN → Always-on VPN

Still doesn't help? Our support team will get you sorted.